General Terms and Conditions

GrandPashaBet365 operates under the License GSR Technology N.V., No. 1668/JAZ issued to Curaçao eGaming, Authorized and Regulated by the Government of Curacao.


Refund Policy

Refund requests for funds wagered must be made within 5 business days.

The refund will be received within 24 hours on labor.
 

GENERAL TERMS AND CONDITIONS

A.2 By visiting our website Grandpashabet365.com, becoming a member or using it, you are deemed to have accepted the following items.

• General Terms and Conditions on this page,

• Game rules,

• Privacy policies.

• Terms and conditions of any promotions, bonuses and special offers that you can find on our website and may be updated from time to time.

A.3 All of the terms and conditions listed above are referred to as the "Rules".

A.4 Please read and understand the rules carefully without accepting them. If there is an article that you do not accept in our rules, please do not continue to use it by opening a member account on our website. Continuing to use our website will mean that you accept the rules.

A.5 In order to become a member of our website, one must be over the age of '18'.

A.7 This agreement constitutes the "Terms and Conditions" of the contract between Grandpashabet365 and any player registered with the company. Although each player registers with the company, he accepts the "General Terms and Conditions of the Company" and is bound to them throughout the existence of the relationship.

A.8 These "Terms and Conditions - Rules" are categorized for understanding and understanding.

A.9 Grandpashabet365 reserves the right to change the terms of this "General Terms and Conditions" at any time without prior notice. We state that we will try to notify our users in advance of any significant changes to the "General Terms and Conditions", however, we state that it is the responsibility of the player to regularly check the "Company Specifications" for any changes. If the member does not wish to continue using the services of A Grandpashabet365 due to possible changes, he / she reserves the right to close his / her account by sending an e-mail to [email protected] customer service and to withdraw the available amount of the account balance without penalty.

A.10 "General Terms and Conditions" includes Sports Betting, Casino and Poker Special Terms and Rules. A.10 "General Terms and Conditions" includes Sports Betting, Casino and Poker Special Terms and Rules.

A.11 Your privacy will be respected in line with the Grandpashabet365 privacy policy.

• Grandpashabet365 respects customer privacy in line with the company privacy policy. We would like to state that your personal information may be shared with third parties or institutions in accordance with the following conditions:

• Required for your claims to be implemented;

• Legal obligation or duty of the company;

• Information is exchanged with other companies and organizations in order to prevent fraud, reduce credit risk and verify information. Your personal information can be shared with credit control agencies in order to control your information.

A.12 The reciprocal relationship between Grandpashabet365 and the "Terms and Conditions" of this agreement is controlled by the legal authorities of Curaçao.

A.13 This document has been published in multiple languages ​​for information and convenience for players. Although the language version reflects the same principles, only the English version is considered legal in the relationship between Grandpashabet365 and you. In case of any conflict between the English and translated versions of this document, the English version of this document will prevail. Bonus terms and scheme may differ according to language and market.

A.14 Grandpashabet365 cannot be held liable for situations in which full or partial access to its services is blocked due to significant events such as strikes of telecommunications networks, terrorist activities, political crisis, war, natural disaster and saturation.


B. Account Rules

B.1 Any player applying for an account must register personally and be of legal majority (18 years of age or the legal age of majority in the respective country). The account of a minor account holder is noticed, the account is closed indefinitely and all funds deposited into his account are remotely directed to the "Curaçao Games of Chance Regulations" in accordance with the rules of the game.

B.2 Registered players agree to abide by the "General Terms and Conditions" at all times and do not act in the interests of any third party. They do not obtain money unlawfully. Do not attempt to take over the website or change its code.Do not act criminally against Grandpashabet365 affiliates and players.

Grandpashabet365 do not attempt to mislead by deliberately providing false information; This situation is in the form of false account details, false and unfounded documents, false statements and concealing the true position of the person and is not limited to these.

B.3 Grandpashabet365 reserves the right to close accounts and confiscate existing funds in cases where members do not comply with one or more of the rules specified in B.1 and B.2.

B.4 Members should be aware that they will be solely responsible for any legal disadvantages that may arise for them as a result of opening an account and receiving services at Grandpashabet365.

B.5 Members must provide accurate information during registration. Members also agree to update their information in case of any changes.

B.6 Grandpashabet365 assumes no liability to third parties resulting from any member's providing inaccurate data.

B.7 Creating multiple accounts (multiple accounts) on the Grandpashabet365 site is prohibited. Only one account is allowed per home - computer (IP). If it is proven that more than one account is opened per home - computer (IP), Grandpashabet365 reserves the right to invalidate the bet and bonus offers it offers and returns deposits deposited in the accounts to the users.

B.8 If Grandpashabet365 detects that users have opened more than one account using deliberately misleading information, in cases of criminal behavior or if the account holder intends to cheat, Grandpashabet365 has the right to confiscate all funds (including investment amount) in the users' accounts.

B.9 All account, conversion, while conversion in currency into currency at the time of signing up. No interest is paid on the amount in the members' accounts.

B.10 Members are not required to accept Grandpashabet365 as a financial institution. This includes accepting the Grandpashabet365 as a brokerage house and using used or unused funds as a Grandpashabet365 exchange bureau, with or without malicious intent from any source. If you are using your account for these purposes, Grandpashabet365 reserves the right to close memberships and withdraw any existing funds from the account.

B.11 Grandpashabet365 will not tolerate abusive, offensive or obscene behavior towards any Grandpashabet365 agent across support platforms (chat, email, phone, etc.). A warning will be given that your account will be closed if the specified actions are taken while communicating with Grandpashabet365. In case of continuing unacceptable behavior, membership will be closed indefinitely. The reactivation of the accounts closed due to this situation is left to the discretion of Grandpashabet365 senior management only.

B.12 The member is obliged to always keep user information confidential. It is the responsibility of the member to ensure that user information is kept secure. Grandpashabet365 is not responsible for any situation that may occur if the account is accessed by third parties without permission at any time. Unauthorized access to the account; Examples such as anti-virus programs, firewalls and responsible internet use can be prevented. In case of any doubt about the security of user information, you should change your membership details immediately and contact Grandpashabet365.

B.13 Grandpashabet365 reserves the right to review and confirm player ID. If it deems necessary for security and other reasons, Grandpashabet365 requests that a document stating the players' residential address and age be sent to them. As an example of documentation; photo identification documents, bank receipts, references, the last invoice and the like can be sent. Grandpashabet365 reserves the right to cancel account transactions in cases where the requested documents are not sent or differences are detected.

B.14 Citizens of the countries listed below cannot create a membership on Grandpashabet365.

Australia, Belarus, Costa Rica, France, Germany, Gibraltar, Netherlands, North Korea, Spain, United Kingdom and United States of America. Grandpashabet365 regularly checks the database and immediately closes the accounts of registered users from the countries listed above. However, it is your responsibility to determine the legal status of online betting in your country and act accordingly. Grandpashabet365 does not assume any liability for any disadvantages that may occur for the player due to prohibitions in the member's home country.

B.15 Member usernames must not be trademarks, company names or infringing or offensive to other players.

B.16 Transferring or selling an account to another player is prohibited.

B.17 If no transaction has been made on a player's account with real money for twelve months, the account is considered inactive.
 
B.18 Grandpashabet365 reserves the right to terminate the relationship between Grandpashabet365 and the members at its sole discretion. These "Terms and Conditions" will be ensured to be non-violated and any funds on subscription will be returned to the player.
 
B.19 Grandpashabet365 prohibits cooperation between players.
    
B.20 Grandpashabet365 takes measures to prohibit the use of robots and similar devices that disrupt the normal game order.

B.21 Unless approved by Grandpashabet365, the use of "Virtual Private Network" (VPN) when visiting the Grandpashabet365 website or using its products is strictly prohibited.


C. Deposits, Transfers and Withdrawals

C.1 In all credit card and bank transfer transactions, the name and surname of the credit card or bank account holder must be the same as the membership information registered on Grandpashabet365. In case of name mismatch, the Grandpashabet365 account will be blocked from use until the appropriate approvals are completed. If these approval processes are not fulfilled, Grandpashabet365 reserves the right to close the account indefinitely and to confiscate the balance in it.

C.2 "Bonus" may be transferred to your account as part of a promotion, loyalty or other marketing campaign. It is not possible to withdraw these bonuses directly from your account, they must be used for bets. Depending on the promotion, these bonus funds can be converted into real money funds if the "Promotion Terms and Conditions" are met. The bonus credit deposited into your account must be used within one month from the date of membership, otherwise it will expire.

C.3 It is not possible to transfer funds between member accounts.

C.4 The member can log in to his account at any time and review bonus transactions, financial transactions and game movements. If the member notices any error, it is necessary to report the issue to Grandpashabet365 in writing, to correct the error and to maintain the satisfaction of the site.

C.5 At any time, a member can decide to withdraw all or part of the funds in their account. Depending on the amount withdrawn and the bank location, a certain transaction fee may be charged by banks.

C.6 The member has to convert the deposited capital at least once. If the member wishes to withdraw the amount deposited for the bet but not used, the withdrawal request will be rejected.

C.7 Grandpashabet365 reserves the right to retain a specified period of time for the following purposes:

• In verifying the player's player account

• Verification by the player while playing the game

• Carrying out security and other internal transactions regarding the player's account

• Ensures compliance with the approved rules for awarding prizes to players

C.8 All withdrawals will be directed to the source from which the deposits are made. Grandpashabet365 reserves the right, at its discretion, to redirect users' withdrawal requests to the withdrawal methods listed in their user account, or to make payments to the bank account registered in the name of the account holder.

C.9 Grandpashabet365 reserves the right to limit withdrawal limits to "140.000 TRY" per week, unless otherwise stated.

C.10 Your Credit - Debit Card information is provided by Grandpashabet 365 and will always be transferred in encrypted form for your security.

C.11 Grandpashabet365 reserves the right to change the credit card deposit limits.

C.12 When you make a withdrawal transaction, the amount you requested will remain available in your main account until the transaction is completed according to the withdrawal method. For this reason, do not use the amount you requested in order to process your withdrawal request.


D. Anti Money Laundering

D.1 Grandpashabet365 complies with "Curaçao Money Laundering Avoidance Conditions".

D.2 All Grandpashabet365 account transactions are controlled within the framework of money laundering protection rules.

D.3 If a member becomes aware of suspicious activity about any of the website games, he must report this to Grandpashabet365 immediately.

D.4 Suspicious transactions will be reported to the relevant authorities.

D.5 Grandpashabet365 g has the right to suspend, close accounts and seize funds if required by the "Anti Money Laundering Law" or the relevant legislation.


E. Netent Rules

E.1 Absolute Restriction Zones

United States, United Kingdom, Spain, France and Italy.


E.2 Prohibited Zones

NetEnt does not provide service in the following countries.

Afghanistan, Albania, Angola, Austria, Bahamas, Botswana, Algeria, Ecuador, Ethhopia, Philippines, Ghana, Guyana, Hong Kong, Israel, Iran, Iraq, Kuwait, Cambodia, North Korea, Laos, Myanmar, Nambia, Nicaragua, Pakistan, Panama, Papua New Guinea, Singapore, Sri Lanka, Sudan, Syria, Taivan,

Trinidad Tobago, Tunisia, Uganda, Yemen, Zimbabwe.

E.3 Regulated regions (permitted by license form and invoice approved by Netent and issued by the local license provider)

Belgium, Bulgaria, United States, United Kingdom, Czechia, Denmark, Estonia, France, Italy, Spain, Sweden, Switzerland, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia.


E.4 Branded Games

Jumanji, Emojiplanet, Guns & Roses, Jimi Hendrix, Scudamore, Conan, Ozzy Osbourne, Gordon Ramsey Hell's Kitchen & Motörhead games are not served in the following regions.

Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Singapore, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

In addition to E.3., Planet of the Apes Video Slot game should not be offered for the following regions:

Azerbaijan, China, India, Malaysia, Qatar, Russia, Tailand, Turkey and Ukraine.


E.5 Vikings Video Slot should not be recommended in the following countries:

Afghanistan, Albania, Angola, Australia, Azerbaijan, Algeria, China, Indonesia, Cambodia, Ecuador, France, Philippines, Guyana, Hong Kong, India, Iran, Iraq, Israel, Kuwait, North Korea, Laos, Malaysia, Myanmar, Nambia,

Pakistan, Papua New Guinea, Qatar, Russia, Singapore, South Korea, Sudan, Syria, Taivan, Thailand, Tunisia, Turkey, Ukraine, United States of America, Uganda.

In addition to E.4, Narcos Vdeo Slot must not be offered in the following regions,

Indonesia, South Korea.

Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica , Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.


E.6 International Monsters

(Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man,

Creature from the Black Lagoon and The Invisible Man) games are only played in the following regions.

Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein,

Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia,

Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece,

Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.